Senior Social Media Manager - Manchester OR London

Who we are

We are Kairos, an award-winning team of over 100 social natives, with offices across London, Manchester and New York.

Founded by our ‘30 under 30 co-founders’ we are specialists in digital marketing, experts in social media and gamers at heart, but that hasn’t stopped us from working with the biggest non-gaming brands in the world helping them to reach their audiences in creative and innovative ways, powered by social media.

Samsung, PepsiCo, Epic Games, Activision, JBL, Pizza Hut, Cetaphil: these are just some of the brands we work with daily and we need creative, strategic, data-led individuals to help shape award-winning campaigns that keep them coming back for more!

Kairos operate a hybrid culture in our London office, as we understand the value of both home and in-office working. We expect office attendance at our Holborn base at least 2 days per work to allow for effective teamwork and collaboration with your peers.

Want to join the team? Here are our three non-negotiables:

• Input - Join in, take part, be heard and contribute, team members looking for an easy ride won’t succeed here.
• Output - Focus on quality, if you’re not happy with what we’re creating then stop and ask why. Everything we create should be good enough for your portfolio.
• Together - Most importantly, achieve it together! Not feeling it, that’s okay we’re one team and support each other every step of the way. No egos. No judgment.

The Senior Social Media Manager is responsible for several client social media accounts and the organisation of the teams who manage these on a day-to-day basis. It will be their responsibility to manage a team of social media managers and execs who work closely with several other teams within the business to plan and execute social media strategies. 

Main responsibilities

Team leadership:

• Manage a small social media management team 
• Ensure each team member has set goals, OKRs and is on track to hit these 
• Lead a happy, confident and productive team 
• Hold the standard for what good looks like within social media management and within the business 
• Train up junior members of staff in social media management
  
  

Social Media Management: 

• Manage the content calendar for up to 5 social media accounts 
• Create detailed briefs for the content creation and studio teams - set the standard for how your team create briefs
• Ensure content is placed in the review cycle in a timely manner, schedule content as necessary 
• Act as the last line of defense for content going out on our socials - question every piece of content and ask is this the best it possibly can be 
• Ensure all social deliverables are met with each of your clients 
• Ensure all content going out on a page aligns with the platform best practice as well as the client expectations and strategy 

Pitching and strategy: 

• Support the strategy and new business teams on social aspects of pitches & ongoing social strategies, using your expertise across all social platforms to present the ideas that not only meet the brief but will achieve the desired objectives. 
• Attend client meetings and pitches when required, but understand when your other priorities take precedence. 

Wider responsibilities: 

• Suggest and implement new ways of working that make our processes smoother within our team 
• Act as a senior member of the team; holding yourself and your team accountable for professionalism within the business. 

Requirements

• Proven experience working across social media at a senior or management level
• Ability to lead and manage a talented team to further success
• Experience working with new business teams providing social expertise
• Senior stakeholder management at all levels and owning accountability
• Proactive, take-charge attitude
• Demonstrated capacity for independent initiative
• Strong written & verbal communication skills
• Strong presentation skills
• Strong interpersonal skills and ability to build relationships
• Proficiency across all social channels

Benefits

• 36 days holiday per year, including a 10 day block "reset", Christmas closure and birthday day off.
• Subsidised bespoke benefits package giving you access to benefits you want (Childcare, enhanced pension, healthcare, gym, Netflix, Deliveroo, you name it, it's on there)
• Mental Health partnership with Plumm giving you access to therapy and counselling, and your immediate family access to a huge range of resources.
• Enhanced Maternity & Paternity policy as well as enhanced policies for same-sex and non-binary couples.
• Enhanced compassionate leave so you can truly take the time you need.
• Flexible working hours giving you an earlier start for an earlier finish or later start for a later finish.
• Company away days! (Covid royally screwed this but it will return)
• Community days - we give you time off to go support a cause you believe in!
• Plenty of clubs/societies - and if we don't have something that suits then you can always suggest it.
• Holiday office closure & additional time off for religious holidays