Job specification

Influencer Lead - London OR Manchester

United Kingdom EMEA Agency

Who we are

We are Kairos, an award-winning team of over 100 social natives, with offices across London, Manchester and New York.

Founded by our Forbes 30 under 30 co-founders we are specialists in digital marketing, experts in social media and gamers at heart, but that hasn’t stopped us from working with the biggest non-gaming brands in the world helping them to reach their audiences in creative and innovative ways, powered by social media.

Samsung, PepsiCo, Cetaphil, Epic Games, Activision, JBL, Pizza Hut: these are just some of the brands we work with daily and we need creative, strategic, data-led individuals to help shape award-winning campaigns that keep them coming back for more!

Kairos EMEA operate a hybrid culture in our London and Manchester offices, as we understand the value of both home and in-office working. We expect office attendance at our Holborn base at least 2 days per work to allow for effective teamwork and collaboration with your peers.

The role

As Influencer Lead, you’ll be responsible for helping to oversee the day to day operations of the influencer team together with your own responsibilities on specific tier 1 client projects. You will report into our Influencer Director and be encouraged to challenge your team to continually improve operationally and continually improve our influencer based output and creativity.

It will be part of your responsibility to improve operational efficiency within the influencer department; ensuring projects run smoothly whilst working closely with the wider team to manage high-level client comms and promoting effective cross-team ways of working.

Influencer Campaign & Project Management  

  • Oversee campaign execution whilst relying on Influencers Managers to hold accountability of the day-to-day processes and execution
  • Contribute to client pitches; working alongside strategy and account teams on influencer strategy and selection,ensuring we’re showcased as market leaders
  • Act as a strategic point of contact for clients
  • Work seamlessly with other departments throughout the business to deliver best-in-class campaign delivery for our clients 

Operational Efficiency 

  • Build and manage processes that aid the influencer teams’ operational efficiency 
  • Work with the operations team to manage resourcing and ensure team members have significant capacity 

Team Management

  • You will be proficient and proactive manager of teams, helping ensure your direct reports are continually improving from both an operational and creative perspective

Requirements

  • A clear and demonstrable passion for influencer marketing and the social-first marketing landscape
  • 5+ years professional marketing experience, creative or social-first marketing agency experience would be desirable 
  • Significant specific experience within the influencer marketing space
  • Experience leading influencer marketing campaigns with significant budgets
  • Live and breathe the community & content creator world: through TikTok, Twitch, Instagram, YouTube, Twitter and any other social media platforms where influencers produce content
  • Ability to multi-task and successfully work under pressure
  • Excellent communication with the ability to build a rapport with clients

Benefits

  • 36 days holiday per year, including a 10 day block "reset", Christmas closure and birthday day off.
  • Ben Allowance - Subsidised bespoke benefits package giving you access to benefits you want (Childcare, enhanced pension, healthcare, gym, Netflix, Deliveroo, you name it, it's on there)
  • Mental Health partnership with Lifeworks giving you access to therapy and counselling, and your immediate family access to a huge range of resources.
  • Access to Vitality healthcare for health insurance support
  • Enhanced Maternity & Paternity policy as well as enhanced policies for same-sex and non-binary couples.
  • Enhanced compassionate leave so you can truly take the time you need.
  • Flexible working hours giving you an earlier start for an earlier finish or later start for a later finish.
  • Company away days!
  • Community days - we give you time off to go support a cause you believe in!
  • Plenty of clubs/societies - and if we don't have something that suits then you can always suggest it.
  • Holiday office closure & additional time off for religious holidays

So, planning on being an Influencer Lead? Here’s the plan

Our process focuses on assessing a variety of skill sets and helps you and us to understand if the right decision is made on both sides. When we bring someone into the team we want to work with them for years, so the interview process is particularly important to us.

Stage One (30 mins) with Talent Acquisition.

Let’s get to know each other.

An informal chat with TA, firstly giving you the opportunity to ask questions about the role and find out more about the business, then we’ll ask you three or more questions.

  • Why do you want to work for Kairos?
  • Why do you think you’re right for this role?
  • What was your biggest challenge and biggest success in your previous role?

Stage Two (30 minutes - Virtual) (Hiring Manager)

Let’s get serious for a second.

An interview in front of one or sometimes two Kairos teammates. This stage will focus on your skillset, and ability to deliver the work and we’ll ask questions about your specific experience aligned to the role. Some example questions you may be asked are:

  • Thinking about a time when you had a challenging perspective from a client that countered what your data/insights were suggesting, how were you able to address this to achieve a meaningful outcome?
  • When it comes to team management, what do you feel is the most important factor when motivating and engaging a team of strategists?
  • Tell us about a project that you’ve worked on, what was the brief, what was the process, and what was the outcome?

Stage Three (One hour - face-to-face is ideal, this is a hybrid role)

The Big One - Depending on the role and level.

A task and presentation in front of all three people from Stage One & Two. We use this task to understand core competencies:

  • Ability to pitch and your professional communication style.
  • Ability to create pitch decks / communicate your ideas visually.
  • Understanding of your creative ability, we’ll provide you with a cool brief don’t worry.


If you’re not successful at this stage we’ll commit to providing full detailed feedback, explaining why we’ve moved forward with someone else.

Apply here
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