Influencer Account Coordinator - IE/KM/USA/1

We are Kairos, an award-winning team of over 100, and with a newly launched office in New York, we’re looking for aspiring social natives to help take the Kairos brand to new heights!

Founded by our ‘30 under 30 co-founders’, we now operate globally with headquarters in London, England and a second studio in Manchester, Kairos is now expanding its physical presence into the US. We are specialists in digital marketing, experts in social media and gamers at heart, but that hasn’t stopped us from working with the biggest non-gaming brands in the world helping them to reach their audiences digitally.

Samsung, Epic Games, Activision, KFC, JBL, Pizza Hut, and Cetaphil, are just some of the brands we work with daily and we need creative, strategic, data-led individuals to help shape award-winning campaigns that keep them coming back for more!

Want to join the team, here are our three non-negotiables.

• Input - Join in, take part, be heard and contribute, team members looking for an easy ride won’t succeed here.
• Output - Focus on quality, if you’re not happy with what we’re creating then stop and ask why. Everything we create should be good enough for your portfolio.
• Together - Most importantly, do it together! Not feeling it, that’s okay we’re one team and support each other every step of the way. No egos. No judgment.

What’s it like in the New York office?

• Startup culture in a larger agency group. Our New York office will be the starting point for Kairos in the US. We’ll be a startup business with the backing of a well-established agency in the UK, giving us the best of both worlds.
• Hybrid culture - As a start-up in the US we know the importance of face time regularly. We equally understand the importance of flexibility. Our US team will be required in the office 3 days a week minimum.
• We’re still finding our permanent home, so once we’ve found that we’ll be sure to share more!

The Role

Kairos is looking for an Influencer Account Coordinator to join the team. This role is pivotal to the success of our Influencer Team, ensuring our key client requests are supported and delivered against. Influencer Account Coordinator support our Influencer Managers across a wide variety of outputs. This role entails:

• Delivering influencer campaigns alongside influencer managers, overseeing creator communications, project delivery and reporting.
• Maintaining client relationships through clear and concise communication.
• Research and identify the right influencers for some of the world’s biggest brands.
• Make recommendations around influencer strategy & support the wider team in building out suggestions into slides that can be easily understood by our clients.
• Support with influencer briefing and management, ensuring that creators deliver content on-time and to a high standard.
• Support an influencer manager in ensuring all creators are contracted and managed professional, and then paid swifty at the end of campaign delivery.
• Be an advocate for project delivery, being a second set of eyes for the Influencer Managers, ensuring we have covered all bases.

What you need to know to succeed

As a digital marketing agency that specializes in social media, it’s imperative that you understand and can demonstrate experience of the following:

• Live and breathe the content creator world, through Twitch, YouTube, Twitter, Instagram, TikTok and any other social media platforms where influencers produce content.
• The ability to multitask and work well under pressure.
• Interest in gaming & tech is essential.
• Excellent communication skills with the ability to build relationships with influencers and talent managers.
• An extensive understanding & passion for the influencer marketing landscape.
• Basic understanding of industry metrics (CPM, CPV, CPC etc).
• Bonus points, if you already have a developed network of contacts within the industry (talent agencies, influencers etc).
• Experience with planning and executing influencer campaigns is preferred but as this is an entry-level role we will consider applications that do not meet these exact criteria.

Our interview process

At Kairos we’re looking for deeply passionate people who want to work with us as much as we want to work with them. Our process focuses on assessing a variety of skill sets and helps both you and us to understand if we’re making the right decision. When we bring someone into the team we want to work with them for years, so the process is particularly important.

Stage One (30 mins)

Let’s get to know each other.

An informal chat, firstly giving you the opportunity to ask questions about the role and find out more about the business, then we’ll ask you three questions.

• Why do you want to work for Kairos?
• Why do you think you’re right for this role?
• What were your biggest challenges and biggest successes in your previous role?

Stage Two (One hour - face to face if possible)

Let’s get serious for a second.

An interview in front of two Kairos teammates. This stage will focus on your skillset, and ability to deliver the work and we’ll ask questions about your specific experience aligned to the role. Some questions you may be asked are:

• What were some of the process issues you faced in your previous role when it came to influencer marketing and how did you overcome them?
• Who are your favourite creators to engage with, and why?
• Tell us about a brand campaign that you’ve seen that featured influencers, why do you think it worked and what you would do differently.

Stage Three (One hour - face-to-face required, this is a hybrid role)

The Big One

A task and presentation in front of all three people from Stage One & Two. We use this task to understand core competencies:

• Ability to communicate and your professional communication style.
• Ability to create pitch decks / communicate your ideas visually.
• Ability to identify influencers that align with a brand campaign.

The task will present you with one of our existing clients and a previously released product, we’ll ask you the best way to launch the product using influencers. We’re looking for a proposal which answers our questions, shows you feel comfortable in this space, but most importantly leaves us brimming with excitement about working with you.

If you’re not successful at this stage we’ll commit to providing full detailed feedback about your presentation, explaining why we’ve moved forward with someone else.

If you have any questions about this process please feel free to drop us a line at talentteam@kairosgroup.gg

Benefits

Salary range $40,000-$60,000

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources